FREE In-Store Pickup (1353 Weston Road, York): 1-3 business days

Standard Shipping: 3-10 business days

Express Shipping: 1-2 business days

World Shipping: Please send an inquiry to see if we are able to ship products to your location.

Additional Shipping info here.

To estimates the total delivery time all orders will require up to 3 business days for processing and allow 3 additional business days for in-store pickup and express shipping within Canada, and 10 additional business days for standard shipping.

We do our best to deliver within the stated time, however, IcyyGirl Boutique cannot be held responsible for any delays caused by the customs clearance of the destination country.

A confirmation containing your delivery details will be emailed to you as soon as your purchase has been sent out for delivery.

Additional Shipping info here.

Yes, contact us within 7-days of receiving your merchandise, for consideration for a refund to the original amount and form of payment.

Yes, contact us within 7-days of receiving your merchandise, for consideration for an exchange.

Including transit time most returns are processed in 10-14 business days. Once your return has been processed and your refund issued, you will receive a return confirmation email.

The order is not cancelable after the order was arranged, however, if you need to change, please contact us at icyygirlboutique@gmail.com, within 5 hours after the order was processed.

We accept the following forms of payment for online purchases: 

(1) visa 
(2) mastercard 
(3) american express 
(4) paypal
(5) apple pay
(6) google pay

Please note that your billing address must match the address on your credit card statement. At this time, we do not offer or accept gift cards.

Icyy Girl Boutique doesn't charge applicable taxes on online transactions. Your on-screen total reflects the amount.